Follow-ups that read the room
When a customer replies, asks for more time, or goes quiet — the next message adjusts automatically. You only step in when they need a real person.
Picture this: it's Monday morning. You've got 11 invoices overdue, three customers who replied last week asking for more time, and one that bounced. You've got a full day on the tools.
PayNudge already knows about all of it. The three who replied have had their follow-ups paused. The bounce is flagged. The rest are queued and ready — you just hit approve on the ones that need it.
Built after conversations with 40+ tradies and service businesses across NZ and Australia who were spending hours a week on this exact problem.
Adjusts when customers reply
If someone asks for more time or disputes the amount, the follow-up sequence pauses automatically. No awkward double-ups. No chasing someone who's already talking to you.
Can we split this over two payments?
Drafts ready for your approval
You don't write every email. PayNudge drafts the ones that need sending and surfaces them for your review. You approve, edit, or skip — nothing goes out without context.
Hi, just following up on invoice INV-0184 for $1,870. Let me know if you need anything from us before payment goes through.
One queue, clearer next steps
See which invoices are overdue, which need a reply, and which are already moving — all in one place. Check in from your phone in 30 seconds.
Start with what's
already overdue
Connect Xero, see your queue in minutes, send your first follow-up before lunch.
No credit card required · Connects to Xero in minutes